Privacy Policy

At The Himalayan, we value the trust you place in us when you visit our website and use our services. Protecting your privacy and safeguarding your personal information is a responsibility we take seriously. This Privacy Policy explains how we collect, use, disclose, and protect your information.

We may collect the following types of information:

• Personal Information: Name, email, phone number, and details voluntarily provided through contact forms or inquiries.

• Booking Information: Details needed to process reservations, such as check-in/out dates and preferences.

• Payment Information: Limited payment details processed through secure third-party providers (if you book online).

• Technical Information: Non-identifiable data such as IP address, browser type, device information, and pages visited, collected via cookies and analytics tools.

We use collected information to:

• Respond to inquiries and provide requested information.

• Manage reservations, stays, and guest services.

• Enhance your experience by understanding guest preferences.

• Send updates, offers, or newsletters (if opted in).

• Improve our website, services, and guest experience.

• Comply with legal or regulatory obligations.

Our website uses cookies and similar technologies to improve site functionality, analyze traffic, and personalize user experience. You may disable cookies in your browser settings, but some features of the site may not work properly.

We respect your privacy and do not sell or rent your personal information. We may share data only in the following cases:

• With trusted service providers (such as booking systems or payment processors) who assist us under confidentiality obligations.

• When required by law, regulation, or legal process.

• To protect the rights, property, or safety of The Himalayan, our guests, or others.

We implement industry-standard measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.

• Request correction of inaccurate information.

• Request deletion of your personal data (subject to legal obligations).

• Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us using the details in the Contact section of our website.

Our website may contain links to external sites (e.g., travel platforms, maps, or partner services). We are not responsible for the privacy practices or content of these third-party websites.

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware of such collection, we will delete it promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a revised “Last updated” date.