1. Information We Collect

When you engage with The Himalayan Luxury Lodges, we may collect the following types of information:

• Personal Information: Your name, email address, phone number, and any details you voluntarily provide through contact forms or inquiries.
• Booking Information: When applicable, details necessary to process reservations, such as check-in/out dates, preferences, and special requests.
• Payment Information: If you make bookings directly with us online (future feature), we may process limited payment details through secure third-party payment providers.
• Technical Information: Non-identifiable details such as IP address, browser type, device information, and pages visited, collected via cookies and analytics tools.

2. How We Use Your Information

• To respond to your inquiries and provide requested information about our lodges.
• To manage reservations, stays, and guest services.
• To enhance your experience by understanding guest preferences.
• To send updates, offers, or newsletters (only if you opt in).
• To improve our website, services, and guest experience.
• To comply with legal or regulatory obligations.

3. Cookies & Analytics

Our website uses cookies and similar technologies to improve site functionality, analyze traffic, and personalize user experience. You may disable cookies through your browser settings, but some features of our site may not function properly as a result.

4. Sharing of Information

We respect your privacy and will not sell or rent your information to third parties. We may share your information only in the following situations:

• With trusted service providers (such as booking systems or payment processors) who assist us in delivering our services, under appropriate confidentiality and data protection obligations.
• When required by law, regulation, or legal process.
• To protect the rights, property, or safety of The Himalayan Luxury Lodges, our guests, or others.

5. Data Security

We implement industry-standard measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal data (subject to legal obligations).
• Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us using the details in the Contact Ussection below.

8. Third-Party Links

Our website may contain links to external sites (e.g., travel platforms, maps, or partner services). Please note that we are not responsible for the privacy practices or content of these third-party websites.

9. Children's Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware of such collection, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a revised “Last updated” date.

11. Contact Us